What Is A Virtual Receptionist? What Do They Do?

24/7 Call Answering Service & Live Receptionists, Answering Services

First impressions are crucial in business. With the use of a virtual receptionist, small businesses can adopt the look and feel of a larger company thanks to advances in technology and flexibility.

If you’ve ever called a company only to get voicemail or an automated service, you’ll appreciate the sound of a live person answering the phone. Lack of a person to speak with can be frustrating for potential customers, driving them to your competitor’s arms.

24/7 Call Answering Service & Live Receptionists provide front-line administrative support for your company. They work remotely and are frequently the first person your customer contacts when contacting your company. Incoming calls to your business number are answered and routed appropriately with proper Answering Services. Live Receptionists handle simple customer requests, take messages, and manage your appointment book. A virtual receptionist is important because they are an extension of your company and are in charge of your company’s first impression.

What Are the Advantages of Using a Virtual Receptionist?

By providing a live human to assist your customers, hiring a professional virtual receptionist helps your company build a personal connection with them. This level of service not only delights your customers, but also saves your business time and money. A virtual receptionist can handle time-consuming but necessary tasks like answering phones, responding to general inquiries, and scheduling appointments, freeing up your time. Business owners can free up time to focus on more revenue-generating activities. Another significant advantage of adding a virtual receptionist to your remote team is the ability to provide customer service 24 hours a day, seven days a week.

Many companies offer round-the-clock virtual receptionist services, ensuring that your customers’ calls are answered no matter what time of day they call. Coverage is often available 365 days a year, including holidays. A professional virtual receptionist who provides quality service can help distinguish your company.

A virtual receptionist is an asset to any company, regardless of size or industry. Chillax.biz offers personalized and professional virtual receptionist services around the clock, 365 days a year. Our skilled professionals work as an extension of your company’s team. Call us at +1 800 320-0228 to find out how a virtual receptionist can benefit your company.

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