When your customers call your company, a live answering service connects them to a real person in the United States. When you need customer service, dealing with an automated voice-over is extremely frustrating. That’s how your customers feel, and it can have a negative impact on your company.
You no longer need to be concerned about calls going unanswered and potential customers declining to do business with you if you have a 24/7 Call Answering Service and Live Receptionists.
Why is a phone answering service necessary for your business?
A virtual receptionist can screen calls, set appointments, and brief and prepare you for a follow-up call before they are transferred to you.
Never miss an important call again
Calls to your company will be answered in less than 10 seconds on average. If a call goes to voicemail instead of being answered by a live receptionist, many callers will hang up. If this is the case, they may immediately contact your competitor. By opting for an Affordable Answering Services, you can convert more leads into sales.
Improve customer loyalty
A live answering service helps your customers believe that you value them and provide excellent customer service. By always speaking with a virtual receptionist, they know that they can get help when they need it and are more likely to stay with your company.
Do you run a business that relies heavily on appointments? There’s no need to be concerned. You will never miss another appointment again if you use a virtual answering service! A virtual receptionist is well-trained and can help you set and reschedule appointments.
A call answering service can meet your business needs whether you need a live receptionist 24/7, after hours, or only on weekends. Because every business is unique, a package can be customized to meet your needs. Are you still unsure about whether a live answering service is right for your company? Consider the immediate impact that a business phone answering service can have today. To learn more about our services, please contact Chillax.biz at +1 800 320-0228.